• Strategic Management and Planning

    1. Financial management in a bank
    2. Strategic planning and management system in a bank
    3. Business processes in a bank: implementing, management, optimization
    4. Business - processes management in a bank: methodology, organization and automation
    5. Facilities and methods of business – processes documenting, experience of process approach implementing in banking institutions
    6. Practical aspects of analyzing and controlling in banking business
    7. Technology of planning and budgeting in a bank
    8. Modern methods of budgeting and pricing in business lines of a bank
    9. Strategic management accounting in banks
    10. Evaluation of banking business profitability
    11. Evaluation and analysis of banks activity
    12. Practical aspects of building an integrated system of management accounting in a commercial bank of Ukraine
    13. Costs management technology in a bank
    14. Project management basics. Organization of a project management system in a bank
    15. Methods and forms of allocation of  supporting directions costs on business – units
    16. Organization of methodological work in a bank
    17. Organization and implementation of internal control system in banks
    18. Practical aspects of a bank activity organization for minimize of general banking costs
    19. Implementation of KPІ combined with the strategy. How much does a strategic decision cost
    20. Cash flows management as part of financial service functioning
    21. Centralized back office. Method of evaluation of centralized back office efficiency. Interaction between  front-office and back-office
    22. Preparation of a bank to complex check of a commercial bank by  the National Bank of Ukraine
    23. Optimization of a commercial bank business model in difficult economic conditions
    24. Economic security and business reputation of a bank
    25. Bank regional network: management and development
    26. Methods of bank failure predicting
    27. Practical aspects of changes in regulations of banks registration and licensing
    28. Financial analysis of a bank: practical aspects of analyzing, evaluating and controlling of banking institutions activities
    29. Theory and practice of budget management construction in a commercial bank.
    30. Features of corporate governance in banks
    31. Assessment and management of commercial banks liquidity based on recommendations of the Basel Committee. Practical implementation of liquidity requirements of the Basel III  in Ukrainian banks
    32. Practical aspects of analysis and evaluation of commercial bank regional network departments effectiveness


  • Treasury

    1. Liquidity management in a bank
    2. Treasury and treasury operations
    3. Transfer pricing in a bank
    4. Limitation of interbank lending operations. Determining of bank solvency. Limits calculation on interbank lending transactions
    5. Financial bank reliability diagnostic: methods and techniques, quantitative and qualitative analysis, method of setting limits, z-score model of default probability , rating score, bank limits policy
    6. Actual issues of asset and liability management in a bank. System of indicators for evaluation the quality of assets and liabilities management
    7. Using the effective interest rate method for evaluation and accounting of financial instruments in accordance with the IFRS and the requirements of the National Bank of Ukraine
    8. Definition of fair value of hedging instruments. Cash flows hedging
    9. Building of bank liquidity management system: minimum required reports, scorecards of liquidity management and its use in decision-making, required databases and existing IT solutions

  • Internal Control and Auditing

    1. Role of internal audit in an internal control and risk management system
    2. Practical aspects of an effective internal audit function creating: modern technology and development’s way
    3. Auditing practical aspects
    4. Risk-based planning of bank audit activity and audit work
    5. Audit of the Basel Committee requirements, audit of non-retail business customers and corporate governance management rating process
    6. Internal audit of a bank deposit operations
    7. Internal audit of operations with securities
    8. Internal audit of debt collections process
    9. Internal audit of calculations using banking payment cards
    10. Internal audit of currency transactions
    11. Internal audit of risks
    12. Organization of operational risk management system in accordance with the requirements of the Basel Committee
    13. Internal audit of accounting and operating banks’ transactions
    14. Internal audit of banks’ taxation transaction
    15. Internal audit of financial monitoring
    16. Internal audit of accounts payable and receivable
    17. Internal audit and fraud
    18. Internal audit of transactions with fixed and intangible assets
    19. Internal audit of treasury operations
    20. Internal audit of payment systems
    21. Internal audit of client base
    22. Internal audit of branch management efficiency
    23. Internal audit of bank secrecy protection
    24. Internal audit of client service quality
    25. Audit of credit operations, overdue and problem loan debt
    26. Audit of cash operations organization in a bank and its structural subdivisions: practical aspects. 
    27. Audit reports. How to draw attention, attract and convince the management
    28. Risks assessment and auditing planning. Current approaches and international practices
    29. Conducting of IT audit under CobiT 4.1 methodology
    30. Building of continuous remote audit system
    31. Internal control and risks matrix preparation during audit
    32. Risk-based internal audit as an example of a regional network audit and credit risk management process audit
    33. Audit of compliance of Ukrainian legislation on prevention of legalization of proceeds from crime and certain issues of compliance monitoring
    34. Risk audit issues of personnel management / human resources issues

  • Human Resources Management in a Bank

    1. Personnel assessment: effective techniques and tools
    2. Motivational systems in banks. Implementation of KPI - necessity or fashion
    3. Development and implementation of policies and procedures in human resource management system of a modern bank
    4. Performance management and personnel management of a commercial bank
    5. HR records keeping in a bank. A review of recent labor law changes
    6. Optimization of bank personnel
    7. Professional HR - manager. The basic rules for successful work
    8. Continuous changes and points of company growth in the context of organizational and personnel audit
    9. Technology of work with personnel documentation
    10. Clerical work organization process, technology of work with incoming and outgoing correspondence, archives
    11. Organization of archival unit, electronic archives
    12. Effective Secretary
    13. Organization of monitoring of documents / assignments implementation in a bank
    14. Changes in personnel records and reports
    15. Personnel motivation system of a bank: existing international practice, development trends, practice of domestic banks
    16. HR audit in personnel management system
    17. Grading pay structure building
    18. Features of recruitment foreigners. Staff records management. Successful solution of the most common problem situations
    19. Interview by competences vs stress interview

  • Customer attraction and servicing

    1. Building of customer relationship management in a bank
    2. Effectiveness of sales network
    3. Effective management models of bank regional network (current practice)
    4. Aspects of successful sales of banking products
    5. Cross-selling of banking products
    6. Private Banking and financial planning
    7. Retail business in a bank: product, marketing and customer (client) policies
    8. CRM strategies and technologies in banks
    9. Alternative channels of banking products sales in today's economy
    10. Features of attracting and retaining corporate customers on banking services Effective organization of work to attract corporate clients and selling of banking products to corporate clients
    11. High-quality service and customer communications. Training
    12. Integration of CRM system into a banks’ daily activities to serve customers – individuals
    13. CRM effective practice under the crisis and KPI pressure: simple and effective ways of doubling the efficiency of cross-selling
    14. Attracting and servicing of large corporate clients. VIP-banking for legal persons
    15. Modern contact center of bank
    16. Electronic channels of banking products sales
    17. Methods and tools of customer base increase in terms of temporary fluctuations in economic environment
    18. Customer base segmentation. Creation of banking products for retail business
    19. Sales management in a bank via mentoring

  • Banking products

    1. Product management in financial institutions
    2. Allocation of overhead costs for banking products. Determination of banking products profitability
    3. Product creation process
    4. Evaluation, costing and profitability methods of banking products
    5. Methodology of banking products development for small and micro business: development, implementation and sales organization. Practical application
    6. Retail deposit products. Theory and practice of effective involvement of individuals' deposits
    7. Modern lending products

  • Marketing

    1. Calculation of bank marketing activities economic efficiency.
    2. Bank branding - formation, promotion, evaluation
    3. Basic premises of effective work of bank sales network
    4. Evaluation of banking products profitability
    5. Retail banking service marketing
    6. High quality service as a competitive advantage in retail banking product market. Methodological support, practice, implementation and organization of control
    7. Banking products and their marketing
    8. Improving of banking products sales efficiency
    9. Methods of search attraction and retaining customers. Practical marketing
    10. Anti crisis communications: workshop on work ON-LINE
    11. Employer brand protection in information space. Reputation management of employer

  • Lending

    1. Corporate customers lending
    2. Bank loan portfolio analysis and assessment
    3. Small business lending. Features of microlending technology using in Ukrainian banks practice
    4. Credit analysis of SME clients
    5. Credit monitoring
    6. Formation of credit analysis skills for credit department personnel
    7. Factoring (transactions)
    8. Mortgage lending
    9. Features of banks lending operations provisioning
    10. Credit scoring - theory and practice
    11. Study of data falsification methods in the enterprise balance-sheet, methods of their recognition
    12. Stress testing of loan portfolio
    13. Modern approaches and methods of loan portfolio management under crisis conditions
    14. Analysis of a borrowers financial condition. Structure and evaluation (interpretation) of enterprises financial reporting
    15. Features of property assessment in order to secure loan commitments
    16. Actual issues of lending practices of real estate building: enabling documentation for building, legal and financial risks of project financing
    17. Analysis of structural and sectoral risks and their impact on corporate credit analysis
    18. Borrower cash flow assessment. Compilation and analysis of cash flow statement
    19. Analysis and forecasting of borrower's current assets for loan agreements examination
    20. New lending products for corporate clients
    21. Modeling and financial analysis of commercial bank corporate clients investment projects
    22. Export lending and foreign exchange management issues that arise during provision of such operations
    23. Mechanisms and variants of enterprises agrarian and industrial complex lending
    24. Features of financial statements consolidation for a group of companies under IFRS. Analysis of group of companies
    25. Credit risk monitoring (individual and portfolio approaches)
    26. Consumer lending with payment cards
    27. Risk-adjusted pricing of loans with a cash flows complex structure financed by different maturity obligations
    28. International practice of credit analysis and credit risk management
    29. Advanced technology under real conditions of retail lending in Ukraine: effective methods for dealing with fraud
    30. Analysis of corporate client loan application: detection, prevention and management of credit risk
    31. Methodology of analysis of legal entity borrower financial condition and credit projects assessment   (working capital financing and investment projects)
    32. Development of rating system for credit assessment of corporate business borrowers – features, construction, implementation and validation of models
    33. Bank credit  security
    34. Organized fraud and perspective directions of anti-fraud strategy development in retail lending

  • Working with problem debts

    1. Topical issues and ways to loan portfolio restructuring
    2. Restructuring of bad loans in a bank. Prevention of it. Collection practices. Court practice
    3. Bank work with different types of deposits, the revaluation of collateral in order to realization. The practice of bed debt’s collection at the expense of the mortgaged property
    4. Termination of a loan agreements, debt collection, attachment of debtor property - the main aspects, conditions, problems and resolving procedures
    5. Corporate clients: causes of bad debts and their prevention
    6. Practical aspects of foreclosure on collateral, issues of mortgaged property realization
    7. Debt collection by banking institutions in current conditions: corporate, legal and tax aspects.
    8. Alternatives to foreclosure
    9. Practicum on debt collection: psychology and technology of work with debtors
    10. Bankruptcy as a way to avoid payment of a loan. The basic methods and approaches for identifying pseudo bankruptcies
    11. Voluntary realization as a tool for return of bed debts
    12. Working with problem borrowers of a bank: the psychological aspects of influence on decision-making
    13. Linguistic influence strategies: practical rhetoric for business
    14. Collection in a bank: features of soft, hard and legal collection, restructuring of problem assets

  • Risk management in a bank

    1. Risk management in a bank. Risk management system
    2. Liquidity risk management in a bank
    3. Interest rate and credit risk management in a bank
    4. Support risk management
    5. Currency risk management in a bank
    6. Market risk management in a bank
    7. Price risk management in a bank
    8. Operational risks assessment in a bank and its practical application
    9. Instruments and methods of control , operation risk minimization
    10. Credit risk management of corporate, retail and SME clients
    11. International practice of credit analysis and risk management
    12. Early warning system as a part of risk management
    13. Stress testing of corporate clients credit risk
    14. Quantitative risk assessment techniques
    15. Information risk management
    16. Creating an operational risk map and its use in decision-making in real work
    17. Stress testing methodology, the concept and calculation of the different risk levels
    18. Stress testing of compliance and information security risks
    19. Improving of risk management and bank transparency through the implementation of Basel II in Basel III
    20. Operational risk and profitability management of a commercial bank on process management basis
    21. Organization of effective operational risk management in a banks’ internal control system. Practice of implementing models of operation risk management, background and efficiency indicators (with elements of a business game)
    22. Individual assessment of credit risk of large borrowers according to the IFRS, structural risk analysis and their impact on corporate credit analysis
    23. Method of securities risks calculating (practical aspect)
    24. Optimization and minimizing of credit risks during factoring operations
    25. Tools and methods to control and minimize of operational risks
    26. Adjusting of compliance - risk in a bank. Compliance risks management units
    27. Comprehensive risk management system based on 'cash flow at risk' approach. Reserves management for credit risks
    28. Risks of collateral. Theory and practice
    29. Risks assessment in agricultural sector enterprises lending
    30. Fraud risk management activities of banks: theory and practice
    31. Evaluation of liquidity cushion size to cover cash flows losses caused by risk
    32. Risks of commercial banks corporate customers lending
    33. Management of bank risk and capital management: theoretical and practical aspects - from building the organizational structure to the identification, assessment and limitation of individual risks
    34. Practice of integrated stress testing of commercial bank risks
    35. Assessment and management of interest rate risk management of commercial bank based on recommendations of the Basel Committee. Transfer pricing as a tool of interest rate risk management
    36. Aggregate of banking risks, calculation of required capital for each type of risk
    37. Stress testing of capital stability to credit, market and currency risks

  • Financial monitoring

    1. Organization of financial monitoring in a bank. Risk assessment methods of using banks for legalization of criminal revenues
    2. Financial monitoring of transactions with securities
    3. Creation and using of financial monitoring automation systems in banking institutions. Integrating these systems into banking system of risk management
    4. Compliance function in a commercial bank
    5. Implementation of FATCA requirements at banks
    6. Practical application of knowledge on financial monitoring in detecting money laundering schemes
    7. Problem issues of financial monitoring according to bank inspections
    8. Compliance: program and procedural products. Compliance management in a bank with use of compliance technology
    9. Financial monitoring and cash transactions security
    10. Financial monitoring optimization
    11. Identification of non-resident (identity documents, confirming the place of residence / stay, sources of funds)
    12. Creating and phased integration of compliance in banking institutions in Ukraine
    13. Construction of an effective system of primary financial monitoring under new conditions. Information exchange between banks and SFMSU. Risks of securities market in financial monitoring area

  • Securities

    1. Bank operations with securities
    2. Securities portfolio management
    3. Provision for securities transactions
    4. The National Bank of Ukraine requirements to assessment of bank operations with securities
    5. Problems of bill circulation according to new regulations of issue, turn-over and repayment of financial bills
    6. Procedure of investing by making transactions on stock exchanges in Ukraine
    7. Evaluation of issuer financial condition (practical aspect)
    8. Corporate actions: procedure of issue of shares, organization of dividends payment, disclosure of information for shareholders
    9. Action plan for implementation of the requirements of the law № 1587-VII 7.4.2014 about features of corporate governance in banks

  • Currency transactions and currency controls, foreign economic activities

    1. Payment procedure in foreign currency on export-import transactions. International payments, letters of credit
    2. International trade finance
    3. Documentary and guarantee operations of commercial banks in financing of international agreements
    4. Correspondent relationships and international payments
    5. Features of currency and tax laws application on individuals transactions
    6. Topical issues of application of currency legislation in the currency control area
    7. Practice of compiling statistical reports for banks foreign exchange operations and its performance in the NATIONAL BANK OF UKRAINE. Analysis of bank operations at the foreign exchange market of Ukraine on statistical reports
    8. Planning, organization and procedure of the inspection of banks on foreign exchange control issues. Overview of the most common violations and deficiencies established during the inspection
    9. Basic directions of work with documentary transactions (issuance and maintenance of documentary letters of credit, bank guarantees and standby letters of credit, payment in the form of documentary collection
    10. Formation of an effective payment calendar
    11. Bank guarantees. Uniform Rules for Demand Guarantees (ICC publication № 758, revised 2010)
    12. Practice of work with documents on letters of credit. Verification of documents under letters of credit
    13. Review and practice of export-import operations financing basic schemes
    14. Operations in the SWIFT system . Experience of Ukrainian banks
    15. Practice of limits management on interbank transactions. Positioning of bank among competitors and market status analysis in a target group

  • Accounting, payments and taxation

    1. International financial reporting standards for banks
    2. Practical aspects of foreign currency transactions accounting
    3. Taxation of foreign currency transactions
    4. Accounting and taxation of banks operations with fixed assets, intangible assets, low value items and land
    5. Accounting and taxation of securities transactions
    6. Taxation of banking institutions by income tax and VAT, taking into account legislative changes and recent clarification of the State Tax Administration of Ukraine
    7. Accounting of salary, business trips operations
    8. Accounting of banks lending and deposit operations under the IFRS and the NATIONAL BANK OF UKRAINE Acts on accounting. Review of major issues on accounting of bad loan settlement
    9. Features of accounting of foreign currency transactions in banks of Ukraine. Derivatives as market risk hedging tools. Use and accounting of derivatives in banks
    10. Preparing features of tax accounts for reporting periods
    11. Accounting of certain financial instruments under the IFRS and disclosures of information in financial statements of banks
    12. Preparation of banks financial statements according to the international standards. Last changes in the IFRS and the NATIONAL BANK OF UKRAINE regulations
    13. Taxation of overdue and bad debt. Accounting of interests in doubtful debt settlement transactions
    14. Optimization of bad loan taxation. Peculiarities of taxation of bank transactions with debt obligations on financial loans
    15. Recognition in accounting of current and deferred assets and liabilities for income tax. Disclosure of information about costs, deferred tax assets and liabilities for income tax in the financial statements of banks
    16. Accounting of results of bank assets derecognition. Features of accounting of specific transactions and their disclosures in financial statements
    17. Changes and accrual features, retention and transfer of individuals income taxes
    18. Application of the effective interest method in order form and book value accounting for banks financial instruments
    19. Practical aspects of accounting of operations with payment cards
    20. Accounting and taxation of documentary operations
    21. Features of taxation with the profit tax of bank operations recorded in accordance with the IFRS.
    22. Accounting of advertising and representative expenses
    23. Transfer pricing in the enterprise income tax - change in the Tax Code of Ukraine
    24. Accounting and taxation of a bank business transactions
    25. Actual issues of individuals income taxation in 2015 (the most recent changes). Features of military collection and interest taxation(passive income)
    26. Organization of tax differences accounting
    27. IAS 12 (income taxes), IAS 36 (impairment of assets), IAS 39 (financial instruments: recognition and measurement)
    28. Accounting for financial instruments and assessment of loan portfolio quality under IFRS

  • Operations with payment cards

    1. Legal aspects of specific means of payment emission and operations with their using
    2. Bank's activities on payment cards market. Card business practical aspects
    3. Normative - legal support in a card business area
    4. E-commerce and international card payment systems
    5. Electronic money and its legal regulation in Ukraine. Harmonization of electronic money system rules / operations with electronic money
    6. New requirements for payment systems operation
    7. Corporate cards opening and servicing
    8. Overdraft lending, debt repayment on overdraft loans. Settlements with the International Payment System
    9. Planning of work and servicing of ATMs
    10. Claiming work under complaint transactions on payment cards
    11. Chip technologies and trade acquiring
    12. Business acquiring

  • Settlement and cash services

    1. Practical course for cashiers (tellers). Basic skills of work in financial institution based on the NATIONAL BANK OF UKRAINE legal framework
    2. Selling and buying of travel checks
    3. Work with cash (EURO, USD, GBP, JPY, CHF), protection systems and methods of revealing counterfeits. Methods of investigation of notes, securities, travel checks and financial documents
    4. Servicing current accounts
    5. Cash collectors professional efficiency in extreme conditions
    6. Relationship between the cash collection division and the cash transactions division at the present stage

  • Legal regulation of bank activity

    1. News of the legislation relating to banks activities. Draft Resolution of the Plenum of SECU ‘About practice of resolution of disputes arising from loan agreements’. Recent actual legal precedents for banks. Conclusions and recommendations
    2. Legal regulation of making documentary operations (letters of credit transactions, guarantees, counter-guarantees, aval bills, etc.) in context of the Ukrainian legislation and international law
    3. Legal provision of bank guarantee operations
    4. Pledge as a way of guaranteeing of engagement fulfilling. Meeting the requirements of the mortgagee (pawnbroker): legal regulation and practical aspects
    5. Enabling documentation in building: topical legal issues in practice of real estate building financing
    6. Principles and practices of creation of effective interaction system between bank and state executive service at the stage of debt enforcement from a debtor
    7. Features of property assessment in order to loan commitments providing
    8. Practical issues of debt collecting under loan agreements. Disputes between banks and inspection bodies. Practice of work with the Administrative Chamber of the Supreme Court of Ukraine
    9. Features of criminal proceedings on the Criminal - Procedural Code of Ukraine in the part of the bank secrecy disclosure
    10. New system of property registration: the state land cadastre and registration of rights and encumbrances
    11. Mortgage and credit disputes: from negotiation to implementation of the court's decision. Crimean and eastern regions problems
    12. Land relations - 2014. New legislative changes and their practical application. Administrative reform of power decentralization and its impact on land relations
    13. Property in the occupied territories: Ukrainian legislation and occupational legislation on property rights and rights of mortgage
    14. Bankruptcy and enforcement proceedings in new economic conditions
    15. New legal requirements for corporate governance in banks and disclosure of ultimate owners
    16. Mortgage and loan disputes, from negotiations to execution of court decisions. Problems of Crimea and Eastern regions
    17. Extrajudicial ways to foreclosure on the mortgaged property

  • Banking Security

    1. Creating of effective system of banking security
    2. Creating of interbank negative information database (identification, collection, classification) and use of negative information database in a bank
    3. Corporate Security: forecasting, warning, prevention of risks and threats, business continuity ensuring
    4. Protection of electronic banking information
    5. Protection of banking secrecy in banking institution
    6. Interaction with the Internal Affairs Ministry, Security Service of Ukraine, Prosecutor's office, judicial authorities
    7. Opposition of bank employees to illegal requirements of tax office and other fiscal, regulatory, governmental bodies
    8. System of candidate reliability evaluation, employee loyalty and staff thefts risk analysis and fraud
    9. Automated monitoring system for conteraction to internal and external unlawful manifestations
    10. Cryptographic protection of information in telecommunications systems and banking process automation in Ukraine
    11. Implementing of Information Security Management System (ISMS) based on National Bank of Ukraine information security sectoral standard
    12. Protecting of privacy data and banking secrecy in context of banking processes automation
    13. Actual issues of fraud prevention in  bank lending area
    14. Development and implementation of information classification and security policy in a bank
    15. Current issues related to security when working with values in banks (technical strengthening, organization of bank premises security and issues of standardization and certification)
    16. Integrated bank security system (creation, application and development)
    17. Construction of accredited key certification center - justification, project management, requirements of realization. Protection against unauthorized actions in a client-bank system
    18. Advanced verification technology in real conditions of retail lending in Ukraine: efficient methods to combat fraud

  • Card business security

    1. Practical aspects of card business security in a bank
    2. Practical aspects of monitoring suspicious transactions. Features of emission monitoring, acquiring and CNP (card not present) transactions
    3. Security of e-banking systems, improving protection methods against unauthorized payments
    4. Security of acquiring network
    5. Practical aspects of anti-fraud in the ATM network
    6. Theoretical and practical aspects of PIN security. Alternative methods of PIN delivery
    7. Experience of PCI DSS implementing in a bank. PCI DSS audit

  • Other

    1. Interaction with insurance companies. Methodology, technology and practice of implementing an effective cooperation between a bank and an insurance company
    2. Other financial institutions analysis and related risk assessment within cooperation with them
    3. Business etiquette
    4. Business presentation of bank and bank products. Art of convincing presentation. Practice of preparing and conducting
    5. Time Management
    6. Project Management Basics. Organization of project management system of a bank
    7. Fundamentals of MS Access and MS Excel. Basics of programming, applications in banking practice.
    8. Training ‘Stress - management. Methods of removing the consequences of stress impact to bank employees mind and body. Forming stress resistance techniques. Stress hygiene. Stress Prevention’
    9. Effective Internet search
    10. Psychological aspects of a successful meeting. Application techniques of neurolinguistic programming, visual psychodiagnostics and non-verbal communication to assess the behavior of negotiators
    11. Hard negotiations: winner takes all


    1. Actual questions of obligations maintenance : a judicial perspective the bank guarantee. Mortgage. Guarantee
    2. How to identify key employees and improve staff efficiency with use of a role model?
    3. HR metrics: basic management tool for a manager
    4. Unlawful dismissal. Problems and main recommendations


    1. Internal audit in a bank
    2. Bank management
    3. Accounting in a bank
    4. Tax accounting in a bank
    5. Qualification training program for currency control over export-import transactions specialists
    6. Documentary letters of credit, guarantees, collections and international trade finance
    7. Qualification training course of conducting operations with precious (banking) metals specialist
    8. Training of specialists on organization of financial monitoring in a bank
    9. Professional analysis of company - borrower (a workshop on financial diagnostics business in context of credit operations of a bank)
    10. Organization and development of card business in a bank
    11. Risk management in a bank: modern methods and technologies
    12. Organization of interbank system of fraud prevention management system
    13. Human resources management in a bank
    14. English banking terminology
    15. Qualification program of bank cashiers training
    16. Organization of work with transportation of exchange values and collection of payments

  • Seminars delivering jointly with foreign partners

    Seminars delivering jointly with foreign partners
    Jointly with the Alliance Factors, S.W.I.F.T. business partner (Russia)
    1. Recent changes in payments and cash management. SWIFT and international payment systems
    2. How to perform payments and SWIFT messages. Overview of TARGET2/Fedwire/CHIPS payment systems and SEPA concepts. Investigation of payment instructions using SWIFT messages
    3. Processing of non-standard situations and making investigation
    4. SWIFT formats on operations on money markets
    5. Collection and documentary credits
    6. Ruble payments on SWIFT
    7. SWIFT transactions on commodity market

  • Jointly with the Frankfurt School of Finance & Management (Germany)

    1. Practice of agricultural enterprises  financing
    2. Branch management in a bank
    3. Stress testing in banks and financial institutions
    4. New retail banking product development
    5. New lending products for corporate clients
    6. Operational risk - control system of operating risks, regulatory requirements and relevant models
    7. Assets and liabilities management
    8. Bank management analуsis
    9. Transfer pricing in a bank
    10. Financial mathematics
    11. Controlling in a bank
    12. Risk – management – practical seminar

  • Jointly with the Challenges Worldwide (UK)

    1. Card business management
    2. Cards security
    3. Principles and practice of operational risk management
    4. International trade finance - procedures and practices
    5. International trade finance - new lending products for finance of deals in export-import activities
    6. Lending of corporate clients. Limits on individual businesses and industries
    7. Restructuring of problem loans
    8. New product development - for SME and corporate banking

  • Jointly with European consultants

    1. Quality Assurance and Improvement Program - External Assessment auditing process in a bank
    2. Introduction to the regulatory system of prudential banking regulation Basel II / Basel 2.5 and Basel III in Ukraine
    3. Key risk indicators
    4. Preventing, Detecting and Investigating Financial Crime
    5. KYC / AML - The policy of "Know your customer" and anti-money laundering
    6. Branch management in a bank
    7. New loan products in financial crisis conditions 
    8. Business сontinuity management system in a bank, based on ISO 22301 standards. From theory to practice